Privacy Policy

Privacy Policy

Welcome to [Company Name] (the “Website”, “we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains, in plain language, what we collect when you use our online art-course platform, why we collect it, and the choices you have.

Information We Collect

• Account details — such as your name, email address, and password when you register
• Purchase information — the credits you buy and the courses you unlock. Card payments are handled by our payment providers; we do not store your full card number
• Billing details — such as your billing name, address, and country, used to process payments and prevent fraud
• Usage data — how you interact with the Website, such as pages viewed and courses watched, to improve our service
• Technical data — such as your device type, browser, and general location, collected through cookies and similar technologies

How We Use Your Information

• To create and manage your account and credit balance
• To process your credit purchases and give you access to the courses you unlock
• To provide customer support and respond to your enquiries
• To keep the Website secure and prevent fraud or misuse
• To improve our courses, categories, and overall experience
• To send you important service messages, and — where you have agreed — occasional updates about new courses

Payment Processing

Credit purchases are processed by trusted third-party payment providers. Your payment is handled on their secure systems, and we receive only the information needed to confirm and manage your order.

Sharing Your Information

We do not sell your personal information. We share it only with:

• payment providers, to process your purchases
• service providers that help us run the Website (for example hosting and email)
• authorities, where required by law

Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences (such as language and currency), and understand how the Website is used. You can control cookies through your browser settings, though some features may not work without them.

Data Retention

We keep your information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Security

We use reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

International Users

Our courses are offered to learners in Japan, Southeast Asia, and beyond. Your information may be processed in countries other than your own, and by using the Website you consent to this transfer.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to certain uses. To make a request, contact us using the details below.

Children’s Privacy

The Website is not intended for children below the age required to consent in their country. We do not knowingly collect information from such children.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Contact Us

If you have any questions about this Privacy Policy or your information, please contact us:

• [Company Name]
• Email: [Company Email]
• Address: [Company Address]