Terms & Conditions

Terms & Conditions

Company Name	[Company Name]
Email	enquiry@websitename.com
Address	[Company Address]
DBA (Doing Business As)

Welcome to [Company Name] (“we”, “us”, “our”, or the “Website”). We are an online art-education platform where you can learn illustration and digital art through structured, self-paced video courses. These Terms & Conditions (the “Terms”) form the agreement between you and [Company Name] whenever you visit the Website, create an account, buy credits, or enrol in a course.

Please read these Terms carefully. By using the Website, creating an account, or making a purchase, you confirm that you have read, understood, and agreed to them. If you do not agree, please do not use the Website.

Who We Are

[Company Name] provides pre-recorded online art courses across a range of creative styles. Our courses are grouped into categories such as Anime & Manga Illustration, Character Design & Concept Art, Pixel Art & Game Graphics, Modern Japanese Illustration, and Visual Storytelling & Comic Art. Each course is created for learners at different stages, from complete beginners to advanced artists.

Eligibility & Your Account

• You must be able to form a legally binding contract to use the Website. If you are under the age required in your country, please use the Website only with the involvement of a parent or guardian
• You are responsible for the information you provide and for keeping your login details private
• You are responsible for all activity that happens under your account. Please tell us straight away if you think someone else has used it

How It Works — Credits First, Then Courses

Our platform uses a simple two-step model:

• Step 1 — Buy credits. You first top up your account with credits using a supported payment method and currency (for example JPY(¥), HKD (HK$), or USD ($)). The number of credits you receive is based on the amount you pay at the exchange rate shown at checkout
• Step 2 — Enrol using credits. You then spend those credits to unlock the course and skill level you want. Once unlocked, the course is added to your personal dashboard so you can watch it whenever you like

Many courses offer several skill levels (for example Beginner, Intermediate, Advanced, and Expert), and each level has its own price in credits.

Credits

• Credits are a prepaid balance that can be used only to unlock courses on the Website. They have no cash value and cannot be exchanged, withdrawn, or redeemed for money
• Some top-up tiers include bonus credits as a promotional extra. Bonus credits are a free benefit and, as explained in our Refund Policy, are non-refundable
• Credits are linked to your account and are non-transferable between accounts
• We may update credit pricing, tiers, or bonus offers from time to time. Any change applies to future purchases only

Payments & Billing

Payments are processed securely by trusted third-party payment providers. We do not store your full card details on our servers. By paying, you confirm that you are authorised to use the chosen payment method and that the information you provide is accurate.

Note: Charges for purchases on this website will appear as on your credit card or bank statement. If you do not recognise a charge, please contact us before disputing it with your bank so we can help.

Course Access & Licence

When you unlock a course with your credits, we grant you a personal, non-exclusive, non-transferable licence to view that course for your own learning. You may not share, resell, sublicense, broadcast, or publicly distribute any course, nor download and redistribute the videos or materials.

Intellectual Property

All content on the Website — including course videos, artwork, lesson materials, text, graphics, logos, and the Website design — belongs to [Company Name] or its licensors and instructors, and is protected by copyright and other laws. Nothing on the Website transfers ownership of that content to you.

Acceptable Use

When using the Website, you agree not to:

• copy, record, download, or redistribute course content except where a download is expressly provided
• share your account or course access with anyone else
• attempt to disrupt, hack, or gain unauthorised access to the Website or other users’ accounts
• use the Website for any unlawful purpose or in breach of these Terms

Learning Outcomes

Our courses are designed to help you build real skills, but everyone learns differently. We do not guarantee specific results, income, employment, or artistic outcomes, as these depend on your own effort and practice.

Refunds

Purchases of credits and courses are digital. Refunds, where available, are handled in line with our Refund Policy. Please note in particular that any eligible refund covers purchased credits only, and that bonus credits are non-refundable.

Limitation of Liability

The Website and its content are provided on an “as is” basis. To the fullest extent permitted by law, [Company Name] will not be liable for any indirect or consequential loss arising from your use of the Website. Nothing in these Terms limits any rights you have that cannot be excluded under applicable law.

Suspension & Termination

We may suspend or close accounts that breach these Terms, misuse credits, or attempt to redistribute course content. If we close your account for a serious breach, you may lose access to credits and courses without refund.

Changes to These Terms

We may update these Terms from time to time. The latest version will always be posted on this page, and your continued use of the Website means you accept the updated Terms.

Governing Law

These Terms and Conditions shall be governed by the laws of Hong Kong.

Contact Us

If you have any questions about these Terms, please contact us:

• [Company Name]
• Email: enquiry@websitename.com
• Address: [Company Address]